FAQs
Our stain bar is your go-to for tackling all kinds of stains, from mealtime messes to poo patches. Whether you're treating baby clothes, bibs, bedding, or of course, reusable nappies, the stain bar works its magic quickly and easily—without the mess of liquid stain removers. Because laundry solutions should be simple, not stressful!
For spot treatments: Wet the stain with cold water and rub the bar directly on the stain. The stain bar will create a lather and you can rub the stain until you start to see it reduce. Then, just wash the item as normal.
For soaking: Create a lather in a sink or bucket, soak your items, and then add them to your usual wash cycle.
Our stain bar is made from plant-based, ultra-concentrated ingredients that penetrate deep into fabrics to lift and emulsify tough stains. It’s perfect for pre-treating stains before washing.
Yes! With no nasties like preservatives or fragrances, our stain bar is kind and gentle—suitable for even the most sensitive skin, including babies’.
Yes, our stain bar is packaged in plastic-free, recyclable materials and made from 100% plant-based, biodegradable ingredients—making it a sustainable choice for your family and the planet.
While the stain bar is highly effective on most stains, results may vary based on the type and age of the stain. For the best results, act quickly! Some permanent stains (like ink) may be harder to remove.
Definitely! The compact, lightweight bar is travel-friendly and perfect for handwashing clothes or tackling stains on the go.
Thanks to its ultra-concentrated formula, a little goes a long way. You’ll get plenty of washes out of one small bar, making it a cost-effective and eco-friendly solution.
Once used, allow the stain bar to air dry naturally, and then store it in a cool, dry place. A reusable soap dish or washable container would be perfect. Keep out of the reach of children
After using your nappies for some time, you might need to give them a freshen up and restore your nappies to their best performance. You can do this by giving them what is often called a strip wash.
Simply select the Subscribe & Save option on the product page, press the ADD SUBSCRIPTION TO CART button and checkout as usual. When you have set up your subscription, you will receive a confirmation email which will include a link to manage all the details.
We offer Debit card, Credit card and PayPal payment options.
The security of your payment information is very important to us so we'll ensure that your payment data is handled securely at every step.
Your subscription will continue until you decide to cancel it.
No, there are no hidden fees associated with your subscription.
Subscriptions are completely flexible and you can opt out at any time. To cancel just click this link Manage Subscription
Subscriptions can be managed easily online and you can change your subscription details at anytime, just click this link Manage Subscription to make your changes.
You can change the frequency of your subscription at anytime, just click this link Manage Subscription and make your changes.
Yes, you can skip a delivery at anytime, just click this link Manage Subscription and make your changes.
You will be charged every 30 days from the original date of purchase unless you change the frequency of your subscription or choose to cancel.
No, the price you pay for your subscription products will remain the same as when you set up your subscription.
You can contact Customer Care using the Contact Us form and our team will get back to you asap.
No, for that you'll want some of our Bright & Mighty laundry cleanser.
From time to time you may get a build up of stuff in your nappy's fibres - things like detergent, nappy creams and ammonia. You'll notice this is happening as your nappies may not seem as absorbent as they once were. If this happens, it's worth giving them a freshen up (also known as "strip washing") to restore your nappies to their best performance. To do this, simply soak your nappies in a hand hot solution of Bright & mighty cleanser for at least 2 hours. Use 3 tablespoons of cleanser for every 4 litres of water. After soaking, wash your nappies in the washing machine as you normally would. We would recommend giving your nappies an additional rinse after your cycle to be sure all the cleanser has been removed. Hey presto, good as new!
